Términos del servicio

These terms regulates all users of us.floraiku.com. They will be valid for all your future transactions with FLORAIKU PARIS US and visits to us.floraiku.com. These conditions regulates sales of perfumes or other products by us.floraiku.com to private individuals. This website is destined exclusively to private individuals. The conditions of sales mentioned hereafter concern only us.floraiku.com and are not related to any other conditions as for as those which are applied in stores. FLORAIKU PARIS US reserve the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.


We do not guarantee that all the items available at the us.floraiku.com online shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you by phone or by e-mail. FLORAIKU PARIS US cannot warrant that the content of us.floraiku.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. FLORAIKU PARIS US may at any time change the content of the site and the items available in the product range. Though FLORAIKU PARIS US strive to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Part of the services mediated through us.floraiku.com are performed and concerned for by outside organizations. In situations where FLORAIKU PARIS US act as agent for such services, we cannot be held responsible for any errors resulting from their activities. FLORAIKU PARIS US cannot be held responsible for any damage caused from using the site or not being able to use the site. FLORAIKU PARIS US cannot guarantee a problem-free, uninterrupted and secure access to the web site.


Copyright in the documents (including, without limitation, the trade marks of FLORAIKU PARIS US, logos, graphics, text, photos, designs, logos, icons, images, data and software) provided in this web site are owned by or licensed to FLORAIKU PARIS US and it’s affiliates. FLORAIKU PARIS US may in the Terms and Conditions be referred to as ‘us’ or 'we'. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from FLORAIKU PARIS US. You may not modify the material in any way, without the prior written permission from FLORAIKU PARIS US. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at press@floraiku.com.

Company information



Our trade marks include (amongst others) the FLORAIKU PARIS US name and logo. These trade marks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.


FLORAIKU PARIS US use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. https://us.floraiku.com/ uses the Thawte SSL Certificates to offer secure communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout.


us.floraiku.com uses cookies in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.


us.floraiku.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.


We accept payments by Visa, Eurocard, MasterCard and American Express aswell as Paypal. The full amount will be charged on the date of the purchase (i.e. when you confirm your purchase).


Unfortunately, we don't deliver in every country. You can obtain an exhaustive list of the countries in which we do not deliver by sending us an email to contactusa@floraiku.com.


During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. FLORAIKU PARIS US Online Store cannot accept returns where labels have been removed. You are responsible for the shipping of returned items back to FLORAIKU PARIS US Online Store. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer's expense. However, FLORAIKU PARIS US Online Store will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Exchanges and returns can only be made as described in FLORAIKU PARIS US Online Store's instructions, which can be found under How to Shop on the FLORAIKU PARIS US Online Store website. Items cannot be exchanged or refunded at our stores.


FLORAIKU PARIS US reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.


In case of Force Majeure, FLORAIKU PARIS US’ obligations are procrastinated. The contract between you and FLORAIKU PARIS US can in such cases be partially or fully terminated by yourself or by FLORAIKU PARIS US. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. FLORAIKU PARIS US will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.


These terms of use are construed in accordance with French law and you agree that the French courts will have exclusive jurisdiction for any dispute under this agreement. The laws of you country may be different from the laws in France and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.